IT Service Management

OSCARS assists you in the management of your day-to-day environments.  

We adapt to your needs, your organization and the maturity of your Information System.  

   

Our teams are organized to work in addition to your teams, whether on the tools used by your GIS department or on Oracle and PostgreSQL solutions. 

Support

We put our competence centre at your disposal to provide you with the right technological expertise.  

   

This allows you to have at your disposal the skills that are complementary to yours and necessary for your projects and will allow you to quickly correct any incidents that you may encounter.  

   

By calling on our teams you will be able to take advantage of these commitments:  

  • Level 2 & 3 expertise  

  • 24/7 operating range  

  • Guaranteed response time  

  • Dedicated contact person 

IT Management

We accompany you to guarantee the availability of your environments.  

   

We carry out proactive actions to reduce and avoid the unavailability of your information system .  

   

This way you can focus on what is really valuable for your business.  

   

With our outsourcing service, we make strong commitments :  

  • 24/7 service range  

  • Up to 99.9% uptime guarantee  

  • Supervision of your environments  

  • Perform proactive maintenance tasks  

  • Dedicated contact person 

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